Services - LCM

A total solution for a better workforce employment experience

A unique employment business providing recruitment agencies with the support services they need.

Our full range of support services includes, but is not limited to:

Paying of wages
Issuing of payslips via the portal on our LCM Rewards App
Enrolling workers into our pension scheme and processing statutory payments (including holiday pay and SSP/SMP).
Providing ongoing compliance support including staying up to date with changes in regulation and legislation
Dealing with all payments to HMRC
Provide workers with access to our LCM Rewards App to access a range of benefits
Providing worker welfare advice and guidance
Providing legal advice and guidance

Compliance & Reporting

Partner agencies each receive a quarterly tax compliance pack. This includes:

the declaration of VAT compliance,
details of invoices,
details of VAT returns,
a screenshot of LCM Labour Ltd.’s VAT account; this shows payment is up to date, the live VAT Certificate, PAYE returns and proof of payment, ad-hoc payroll exception reports for any possible breaches of working time directive, National Minimum Wage, or Modern Slavery awareness.

As the employer of workers, LCM Labour Ltd conducts onboarding audits, quarterly visits, annual face-to-face individual worker welfare interviews, worker welfare surveys, and an annual compliance audit, including a visit to the end user client.

What documentation will workers receive from LCM Labour Ltd?

Only LCM Labour Ltd documentation and partner agency documentation approved by LCM Labour Ltd during the onboarding audit are issued to workers.

This comprehensive suite of documents and information from LCM Labour Ltd contains:

Key Information Document (specifying that LCM Labour is the employer),
LCM Labour Contract for Services,
LCM Labour Worker Handbook,
Welcome letter to LCM with details about the LCM Labour Rewards App.

What are partner agencies responsible for?

As a partner agency of LCM Labour Ltd, recruitment agencies retain and maintain the day-to-day functions as the work finder, including but not limited to:

Registration of workers,
Background checks,
Right to work checks,
Placement of workers into assignment,
Issuing of assignment details,
Dealing with the end clients and completion of timesheets.

All these documents are subject to checks by LCM Labour Ltd during the onboarding and ongoing due diligence processes and activities, to ensure each function is carried out in a compliant manner.

Partner agencies have responsibility for dealing with the end clients, alongside ensuring that the health & safety of LCM Labour Ltd workers has been fully assessed.

Worker Health & Wellbeing Support

LCM Labour Ltd is committed to nurturing and supporting the health and wellbeing of its workers. This is why we offer each and every LCM Labour worker access to our employee pay and benefits mobile app.

The LCM Rewards App unlocks access to a vast array of inclusive features and benefits including:

A secure and encrypted central portal to access their payslips
A user-friendly pension dashboard for access to real time pension information
Pay documents and important pay update alerts
A ‘whistle blower’/ incident reporting facility for confidentially flagging potential issues in the workplace to keep workers safe and protected
A central communication system to welcome new starters, broadcast announcements, launch polls and surveys (including worker welfare surveys)
Access to one of the UK’s leading online training platforms for self-development (2 free online courses per registered worker) including Health & Safety courses, HR compliance training, business compliance, management courses, care certificates and soft skills training
Personal doctor service – with 24/7 “click to call” access to NHS GP
Personal mental health counselling and crisis support helpline
Carer support – a vital resource of telephone advice and online guidance for working carers
A library of health and wellbeing advice, guides and resources
Access to the largest employee discount scheme in the world, featuring easy to use transparent savings on everyday spending, instore and online
Attractive mobile phone savings
National gym discounts

Is there any cost to the worker?

No. Each and every service provided by LCM Labour Ltd will never be charged to the worker. To put it plainly, we believe all workers, regardless of income level, should have access to financial, physical and mental health and wellbeing benefits.

Bringing it all together – a secure mobile platform for all workers

For employees, the entire experience is connected through our Engage App, which is powered by HIVE360.
All GLAA employees receive comprehensive support and information at every stage of the process, including digital payslips, for total pay transparency, essential health care, high-street discounts, training, and a dedicated whistle-blower line.